Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bdoko ("bdoko", "we", "us", "our") governing your access to and use of the bdoko website at bdoko.org, all associated subdomains, and all gaming services and products made available through the platform (collectively, the "Platform").

These Terms apply to all games, betting products, bonus offers, tournaments, promotions, and support services accessible via bdoko.org. By accessing the Platform, you agree that you have had the opportunity to review these Terms and that you accept them in full. If you do not agree to any part of these Terms, you must not use the Platform.

2. Eligibility

To register an account and use bdoko you must meet all of the following eligibility requirements. bdoko reserves the right to request proof of eligibility at any point and to suspend or close accounts where eligibility cannot be confirmed.

• You must be at least 21 years of age. bdoko strictly enforces the 21+ age requirement. Any player found to be under 21 will have their account immediately closed and any funds will be returned minus any winnings derived from play.
• You must be accessing the Platform from a jurisdiction where online gaming is not explicitly prohibited by applicable local law. It is your sole responsibility to ensure that your use of the Platform complies with the laws applicable to you.
• You must register using your own personal details. Registering on behalf of another person, or using false, incomplete or misleading personal information, is strictly prohibited and constitutes grounds for immediate account closure.
• You must not be a current employee, contractor, director, officer, or immediate family member of an employee of bdoko or any of its affiliated companies, partners, or gaming software providers.
• You must hold only one registered account on bdoko. Operating multiple accounts — whether in your own name, under different identities, or via different devices — constitutes a material breach of these Terms and will result in account closure and forfeiture of all balances.

3. Account Registration & KYC

To use bdoko you must create a personal account. Registration requires a valid Bangladesh mobile number and a secure password. You are responsible for maintaining the confidentiality of your login credentials. bdoko will never ask for your password by email, SMS or telephone.

KYC Verification Requirements

• KYC verification is required before your first withdrawal. Accepted documents include your National Identity Card (NID), valid passport, or driver's licence issued by a Bangladesh authority.
• bdoko may also request proof of payment method ownership (e.g., screenshot of bKash account showing your name and registered number) where the name on the payment account does not clearly match the registered player account.
• All KYC documents submitted are processed securely and used solely for the purpose of identity and age verification. They are never shared with third parties for marketing purposes.
• bdoko reserves the right to suspend withdrawal access and freeze account balances pending KYC verification. Funds will not be confiscated solely as a result of a pending KYC review — they will be held securely until verification is complete.

Account Security

You are solely responsible for all activity conducted on your bdoko account. If you believe your account has been accessed without your authorisation, you must contact us immediately at [email protected]. bdoko accepts no liability for losses arising from unauthorised access caused by your failure to keep login credentials secure.

• Do not share your bdoko password with any other person, including family members. bdoko staff will never ask for your password.
• Use a unique password for your bdoko account that you do not use on any other website or service.
• Log out of bdoko after each session on any device that is shared with other users. bdoko accepts no liability for losses resulting from shared device use.

4. Deposits & Withdrawals

Deposits

All deposits into your bdoko account must be made from a payment method registered in your own name. Third-party deposits — where the depositing account belongs to a person other than the registered player — are not permitted and will be returned where identifiable.

• Minimum deposit is ৳200. bdoko does not charge a fee for deposits, though your mobile wallet or bank provider may apply their own transaction charges.
• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Available methods may vary and are subject to change without notice.
• bdoko reserves the right to impose a maximum deposit limit on any account at its sole discretion for security, responsible gaming or compliance reasons.
• Deposits made by credit card may not be eligible for certain promotional offers. This will be stated clearly in the relevant promotion's terms at the time of the offer.

Withdrawals

Withdrawal requests are processed to the same payment method used to make the most recent deposit, subject to available balance and KYC completion. bdoko does not transfer funds to third-party accounts under any circumstances.

• Minimum withdrawal is ৳500 for bKash and Nagad. Minimum withdrawal via bank transfer is ৳1,000.
• Withdrawal requests submitted before 9 PM Bangladesh Standard Time (BST, UTC+6) on a business day are ordinarily processed the same day. Requests submitted after 9 PM BST or on a public holiday will be processed on the next business day.
• bdoko does not impose withdrawal fees. However, your mobile wallet or bank provider may deduct their own processing fee from the received amount.
• bdoko reserves the right to delay or withhold a withdrawal where there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms, pending investigation. Where an investigation clears the account, any withheld funds will be released promptly.

5. Bonuses & Promotions

bdoko offers welcome bonuses, reload bonuses, cashback promotions, free bets and VIP tournament prizes from time to time. All bonus offers are subject to the following general conditions in addition to any specific terms published alongside the relevant promotion.

• Each promotion is available only to eligible registered players who meet the specific qualification criteria for that promotion. Unless otherwise stated, bonuses are limited to one per player per promotion period.
• All bonuses are subject to wagering requirements before they or any associated winnings can be withdrawn. The specific wagering requirement (rollover multiplier) applicable to each bonus will be stated in the promotion's individual terms.
• bdoko reserves the right to withdraw, modify or cancel any promotion at any time and without prior notice. Where a promotion is withdrawn after a player has already qualified but before they have claimed the bonus, bdoko will honour the bonus for that player.
• Bonus funds may not be transferred to another player's account. Bonus winnings derived from free spins or free bets are credited as bonus funds subject to the stated wagering requirement before they become withdrawable cash.
• bdoko monitors player behaviour to identify abuse of bonus offers, including but not limited to: low-risk hedging strategies designed to clear wagering requirements with minimal real-money exposure, use of multiple accounts to claim the same bonus multiple times, and bonus stacking not permitted by the promotion terms.
• Where bonus abuse is detected, bdoko reserves the right to void the relevant bonus and any win nings associated with it, and to close the player's account without obligation to return any funds derived from the abused promotion.

6. Betting & Gaming Rules

The following general rules apply to all sports betting, live betting, casino games, poker, and any other gaming product available on the bdoko platform. Game-specific rules for individual titles are published within each game's interface or help section.

• All bets are final once confirmed. A bet is considered confirmed when the Platform has accepted it and a bet reference number has been generated. Bets cannot be cancelled or amended by the player after confirmation.
• bdoko reserves the right to void any bet where there is evidence of a technical error, pricing error, data feed failure, or suspicious betting activity. Where a bet is voided, the stake will be returned to the player's account in full.
• Where a sporting event is postponed, abandoned or cancelled before completion, bdoko follows industry-standard settlement rules for the affected market. For cricket matches shortened by weather or other external factors, overs-based reduction rules (similar to DLS) apply where applicable.
• Casino game outcomes are determined by certified Random Number Generator (RNG) software for digital games and by physical game equipment in regulated studios for live dealer games. bdoko does not influence and cannot alter any game outcome after a bet has been placed.
• Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting systems (bots), engage in collusion with other players, or otherwise gain an unfair advantage is strictly prohibited and will result in immediate account closure and forfeiture of all associated winnings.

7. Responsible Gaming

bdoko is committed to providing a safe, fair and responsible gaming environment. We strongly encourage all players to set personal limits and to monitor their own gaming activity. The following responsible gaming tools are available to all registered players free of charge and without penalty to account standing.

• Deposit limits: Players may set daily, weekly or monthly deposit limits from their account settings. A reduction in deposit limit takes effect immediately. An increase in deposit limit is subject to a 24-hour cooling-off period before it takes effect.
• Session time reminders: Players may set a session duration limit after which an on-screen reminder will prompt them to review whether they wish to continue. Continuing past a session reminder is permitted but the reminder cannot be disabled permanently.
• Cooling-off period: Players may request a temporary account restriction (cooling-off) lasting between 1 day and 6 weeks. During a cooling-off period the player cannot access the Platform, place bets, or claim bonuses. The cooling-off period cannot be shortened once activated.
• Self-exclusion: Players may request a permanent self-exclusion by contacting [email protected]. Self-exclusion is a serious tool and once activated it cannot be reversed for a minimum period of 12 months. All pending bonuses and wagering progress will be forfeited upon self-exclusion.

If you feel that gambling is negatively affecting your daily life, finances or relationships, please step back and seek help. Gambling should be entertainment. It is never a solution to financial difficulty and should not be used as such. 21+ only. Please play responsibly.

8. Account Suspension & Termination

bdoko reserves the right to suspend, restrict or permanently close a player's account at its sole discretion. In addition to cases of eligibility breach or bonus abuse already described, grounds for suspension or closure include but are not limited to the following.

• Providing false, inaccurate or misleading information at registration or during KYC verification.
• Any suspected involvement in money laundering, fraudulent activity, or use of stolen payment credentials.
• Chargebacks raised against bdoko via a payment provider without first attempting to resolve the dispute directly with bdoko support.
• Threatening, abusive or harassing conduct directed at bdoko support staff or other players via any communication channel.
• Any activity that bdoko reasonably believes constitutes a violation of applicable law, including but not limited to tax evasion, fraud, or participation in a prohibited jurisdiction.

Where an account is closed due to a breach of these Terms by the player, bdoko reserves the right to withhold the account balance. Where closure is initiated by bdoko for reasons unrelated to player breach (for example, bdoko ceasing operations in a specific market), any verified balance will be returned to the player via their registered payment method.

9. Intellectual Property

All content on the bdoko Platform, including but not limited to the bdoko brand name and logo, website design, graphics, user interface layout, text, software, code, and game assets displayed through third-party provider integrations, is the intellectual property of bdoko or its respective licensors. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Platform or its content without express written consent from bdoko.

10. Limitation of Liability

To the fullest extent permitted by applicable law, bdoko's total liability to any player arising out of or in connection with their use of the Platform shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim. bdoko is not liable for the following categories of loss.

• Loss of profits, revenue, business, anticipated savings, or goodwill, whether arising directly or indirectly from use of or inability to use the Platform.
• Any loss or damage arising from interruptions, delays, or errors in the Platform caused by factors outside bdoko's reasonable control, including internet service outages, mobile network failures, or third-party game provider downtime.
• Any loss arising from a player's reliance on information, odds, statistics or commentary provided on or through the Platform. Such information is provided for guidance only and does not constitute professional advice of any kind.
• Any indirect, special, incidental, punitive, or consequential damages of any nature, even if bdoko has been advised of the possibility of such damages.

11. Privacy & Data Protection

bdoko collects, processes and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By accepting these Terms you also accept the Privacy Policy. You may review the Privacy Policy at any time on the bdoko website.

bdoko implements 256-bit SSL encryption across all Platform pages and transactions. Personal data is used solely for account management, KYC verification, fraud prevention, and — where you have consented — for marketing communications. bdoko does not sell personal data to third parties.

12. Amendments to These Terms

bdoko reserves the right to revise, update or replace these Terms at any time. Where a change is material, bdoko will use reasonable efforts to notify registered players via the email address associated with their account, by in-Platform notification, or by publishing a notice on bdoko.org for at least 14 days before the change takes effect.

Your continued use of the Platform after any revised Terms have been published constitutes your acceptance of those revised Terms. If you do not agree with a change, you must stop using the Platform and, if you wish, withdraw your remaining balance before the change takes effect.

13. Governing Law & Disputes

These Terms and any dispute or claim arising out of or in connection with them, their subject matter or their formation shall be governed by and construed in accordance with the laws applicable to the operation of the bdoko platform. In the event of a dispute, bdoko and the player agree to first attempt resolution through good-faith direct communication via [email protected].

If a dispute cannot be resolved through direct communication within 30 days of first notification, either party may seek resolution through applicable legal channels. bdoko does not submit to any arbitration process that has not been mutually agreed in writing by both parties.

14. Contact Us

If you have questions about these Terms, need to report a breach, wish to request a self-exclusion, or require any other assistance, please contact the bdoko support team. Our support team is available 24 hours a day, 7 days a week.